3 LIVE CE UNITS
Instructor: Dr. S.D. Shanti, D.D.S, M.P.H., Ph.D
- Technical dentistry skills are not always enough to ensure successful patient outcomes. Drawing from her multi-disciplinary background, Dr. S.D. Shanti, who is both a dentist and a psychologist, will focus on dental fears, health literacy and dealing with disgruntled patients and will share potential pitfalls in patient care and ways of improving patient outcomes.
This course will also cover common barriers to effective patient communication that can lead to impaired patient results. In worst case scenarios, patients can misunderstand the importance of certain medications, leading to health crises and potential malpractice claims. Dental professionals will learn how to prevent these types of avoidable patient communication missteps.
Dr. Shanti offers real-life examples and practical guidance for the entire dental team, including written, visual and verbal practices to improve treatment outcomes.
Course Objectives:
- Understand what health literacy is and its importance in the dental setting
- Learn tools to support patients with fears, phobias, and dental anxiety
- Learn practical tips for the entire dental team to improve patient understanding and retention
- Identity and reduce risk associated with patient communication barriers
- Learn how to revise written materials and visual aids to improve patient communication
Course was very well organized, followed the outline well, and the speaker really cared about us internalizing these teachings. I loved it!!
- Joshua M., DDS, Texas
The course was very informative and the instructor is very knowledgable. I will definitely be looking for and taking more courses from this instructor.
- Isel G. RDA, California
About Live, Interactive Webcast Continuing Education Seminars:
A live, interactive webinar is similar to attending a continuing education seminar in your community, except that you attend via your computer, tablet or mobile phone. Each course is live and allows and encourages your participation. As long as you have access to a device that can play sound, you can participate in an ACES webinar. No special computer knowledge or equipment is required to participate in our webinars. When you enroll in an ACES course, you will be sent an email with the course syllabus and complete information on how to join the webinar. At the conclusion of your live webinar, you will receive an email with a link to your online quiz. Once you complete your quiz, you’ll automatically receive your continuing education certificate via email.
Disclosure of Relevant Financial Relationships:
Instructor: Dr. S.D. Shanti - No relevant financial relationship to report.
Education Advisory Committee (EAC): Members of the EAC have no relevant financial relationships to report.
ACES ownership and staff: No relevant financial relationship to report.
Advanced Continuing Education Systems is an ADA CERP Recognized provider for dental continuing education. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Advanced Continuing Education Systems designates this activity for 3 continuing education credits.
Advanced Continuing Education Systems (Provider RP4393) has been approved by the Dental Board of California as a provider of dental continuing education.